How it works

From RFQ to monitor in four steps.

One quote, one shipment, one reorder — running on autopilot. Pinion’s agents pick up where the channel ends, draft where humans would burn out, and hand off to your reps only when a human touch actually moves the deal.

The four-step loop

What happens between an inbound RFQ and the next one.

Each step runs as an agent that wakes on a signal, plays its role, and hands off the next stage a clean package.

  1. 01

    RFQ in

    A buyer drops a spec sheet, drawing, or quick email into any channel — inbox, portal, your EDI feed — and Pinion picks it up the moment it lands.

  2. 02

    Agent drafts

    An agent pulls the right part numbers from your PIM, prices them against contracted rates, applies freight and discount rules, and composes a quote in your house voice.

  3. 03

    Rep closes

    A human sales rep reviews the draft, edits anything off, and hits send. Pinion stays out of the relationship — it handles the paperwork, your rep handles the deal.

  4. 04

    Agent monitors

    After the order ships, the agent tracks the carrier BOL end to end and loops back into predictive service reminders — so the next RFQ writes itself, before your customer asks.

The loop closes on itself: every shipment Pinion tracks feeds the next predictive reminder, and every reorder reminder feeds the next RFQ. Your inside-sales team works the same number of accounts — with three times the quote volume — and no extra headcount.

Ready to see it?

See the four steps run on your catalog.

Send us a sample RFQ and your top 50 SKUs. We’ll come back with a quote the agent drafted in your voice, the price it pulled, and the rule it followed.

Pilot runs in your environment in two weeks.